Frequently Asked Questions

How do I register
To register, simply, click on the log-in icon at the top right corner of the screen.
You can register by entering your e-mail and choosing a password or by logging into your google account.
Shipping
We offer Canada-Wide shipping as well as International shipping.

Canada-Wide standard shipping usually takes between 3 -12 days
International standard shipping: 7-60 days (depending on your location, delays with courier services and customs). 

We offer free Canada-Wide shipping on any order over $150CAD and free 
continental US shipping for any order over $175CAD.

*Please note that if you chose a shipping option without a tracking # we can not follow-up with the courier service if there are delays. 
Can I return an article
Yes you can, if you need to return any item you can reach out to us directly at alexandradg@wildhips.com

Upon reception of the returned merchandise your refund will be issued.
Please note that the item(s) must be in an unworn & undamaged and that you will be required to pay the return shipping fee. 
Made-in-Canda items
All items that are made in Canada are made to order (Except the Wild Blue and Coral Medusa). 
This means that any of the sizes mentioned are available as long as we have the fabric for the item. This allows us to offer all sizes and not prioritize one of them in particular. 
Sizes

We currently offer clothing in sizes 12 to 28. Each article has its own size chart. All size charts are in inches. 
We are working very hard to add more sizes and are confident that we will be able to offer sizes 10 to 32 before the end of 2022. 

Care for clothing

We highly suggest to buy a laundry bag made out of mesh to wash all Wild Hips clothes to limit any potential damage from a washing machine cycle. Don't worry though we got you covered. We do offer wash bags for laundry on Wildhips.com. 

Additional questions

If you have any additional questions, please feel free to contact us: info@wildhips.com